Support

What products does the company supply?
We offer coal (mainly grades A and T), fuel blends, and industrial chemicals. Product specifications are customized individually for each client.
What beneficiation methods are used at your facilities?
Coal beneficiation is carried out at plants equipped with heavy-media or dry separation systems. The technology is selected according to the customer’s quality requirements for coal products.
Do you develop your own equipment?
Yes, the company manufactures, upon request, modular beneficiation complexes for processing mine waste and run-of-mine coal; spiral separators, spiral gates, and spiral concentrators in industrial and laboratory versions, as well as engineering solutions for water treatment.
Does your production comply with GOST standards?
All products comply with GOST and technical specifications. Each batch is accompanied by a quality certificate.
Can products be customized to specific parameters?
All products offered by the company — coal, chemicals, and equipment — can be ordered with customized parameters.
Which regions do you supply to?
We operate throughout Russia and the CIS countries. Our logistics system combines rail, road, and sea routes.
What supply volumes can you handle?
We provide both large-scale and regular mid-size deliveries. The volume depends on the client’s schedule and our technical capabilities.
Do you have your own logistics infrastructure?
Yes, the company has its own transport and warehouse facilities, ensuring precise delivery timelines.
What documents accompany shipments?
Each shipment includes a quality passport, certificates of conformity, invoices, bills of lading, and, if required, additional technical documentation.
Can I request a commercial proposal?
Yes, send a request via the feedback form or by email, specifying the desired product type, volume, and delivery region.
Do you work under long-term contracts?
Yes, we sign long-term supply agreements to ensure stability in pricing, schedules, and volumes.